Employees Need To Feel Connected: Leaders Have To Be Human
An article in Forbes contributed by Suzy Taherian highlights ways that C-suite personnel can connect with employees in the face of the challenges posed by the Covid pandemic. Undoubtedly, work/life balance has changed how the workforce interacts with management. Below are a few tips on how to connect.
When employees feel connected to the company, they perform better and stay longer. Quotes Taherian, “While execution and process are still important…leadership style should shift to making people feel connected to one another and the organization’s purpose,” said Bill Bala, senior vice president of finance at Verb Inc., a leadership development software company.”
Even though many people are returning to the office, other companies like Airbnb have opted for permanent remote work. Adds Taherian, “Many workplaces have held virtual town hall meetings and other similar all-hands-on-deck gatherings in hopes of strengthening ties. But some CFOs have looked to smaller, more personal gatherings. “Recently, I hosted a Mother’s Day call mid-morning with some of my working colleagues to talk about our children and the silver linings we are finding during working from home,” said Christine Battist, principal and chief financial officer of Avison Young, a commercial real estate firm. “It was exactly what my colleagues and I needed after a long week.”
Nobody is over the pandemic. But, Taherian concludes, “Some CFOs shared stories of using humor in videoconferences to connect with employees. The use of funny costumes or virtual backdrops or unexpected incidents with children or pets appearing on screen helped these executives appear more human. While some may dismiss these events as silly and trivial during a global crisis, they are a welcome break from dark times for others. Sharing vulnerabilities is humanizing and connects us.”
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