ISUMO: AI-Enhanced Healthcare Administration

by Business Centric Technology (BCT) on February 3, 2023 in Ask a Recruiter, Business Trends, Dallas IT Recruiting, Uncategorized


Where can your IT data certifications take you? To the back office of a major healthcare institution. Modern healthcare still bends under the weight of administration. Although the miles of paperwork and files, enough to fill many warehouse spaces, may be reduced, there is still plenty to do. There is too much to keep track of. That’s why companies have rushed to create back-end software apps to deal with the mountains of digital paperwork. But now, AI may become the white knight every exasperated medical office manager has been hoping for.

Hello, My Name is ISUMO

There isn’t anyone on the administrative side of healthcare that wouldn’t love AI to take their job. But they’ll have to settle for some handy help instead. Although a red-eyed bulb on the wall is a long way off, researchers have settled on a framework for how information gets processed in an AI-enhanced system. Do you love acronyms? Then you will love ISUMO. The ISUMO process will Identify events, tasks, and workflows; Standardize system events; Uncover hidden network structure; Measure administrative burden; and Optimize network flows and redefine roles.”

AI Secret Sauce

So what does every AI program need to make a run at human responses and calculations? Data. Reams of data that are generated by the mile and stored indefinitely. With the wide availability of data, the AI can look at all of it simultaneously, discover interconnectedness and begin making workflows more efficient. Intentionally, this will reduce the administrative task burden and make everyone’s life easier. Well, for the humans at least.

A Pain Point

What’s the impact? Consider the administrative burden around a complex treatment and reimbursement from a major insurer. If something isn’t serious, taking a little extra time to ensure all the procedures the doctor recommends are approved (compensated) is no big deal. But what about diseases like cancer, where time is of the essence? A more efficient workflow could eliminate administrative barriers to treatment and save more lives. 

Although many still see the AI playbook of How to Serve Man as a cookbook, time will likely demonstrate we have nothing to fear. AI may tire of the administrative side of healthcare and instead focus on how to keep us healthy. What a time to be alive.

Trent Lyons is a Technical Recruitment Lead at Business Centric Technology. If you are interested in learning more about how to get the best IT talent in the Dallas metroplex, contact Trent, who specializes in recruiting IT talent in Dallas, Ft. Worth, and North Texas. If you are looking for a rewarding career, contact us today.